“The Basin is a nice hotel but it is old and you have to be prepared for a worn room. It is clean. The manager seemed a little indifferent but the front desk clerks, housekeeping and restaurant staff where wonderful and very accommodating.”
“We enjoyed the hospitality and the charm of this old hotel. Also it's great location in downtown Eureka Springs. ”
“The view from the room that we had was wonderful. The shuttle service from the parking area back to the hotel is great. The Balcony Restaurant in the Hotel is wonderful and has a great view of the down town area.”
“Staff was friendly and accommodating Great location”
“It was right in the middle of everything. The staff was nice and accommodating.”
“I booked this hotel because it was old, eclectic, in the shopping area. You did park off site but even that was handled beautifully. Very personalized service. I was very pleased.”
“The bed was comfortable the room was beautifully furnished. The staff was very friendly and helpful if we had any questions. There is a shuttle service that never took longer than 4-5 minutes.”
“Very up to date and comfortable. Really clean and the historical property was maintained at an excellent level of pride. The breakfast was wonderfully shown and sitting outside on the deck to eat was truly amazing, and the staff was very accommodating. We appreciated the kindness and attention to the little things. Chris and Stacy Sturgeon Tulsa, Oklahoma Corvette Weekend Attendees”
“It was nice to stay in such an historical place that is well maintained and friendly staff. The motorcycle parking is the best we have ever seen and the shuttle service was great. The food and drinks are great at the Balcony restaurant in the hotel with live music.”
“the complimentary breakfast was great and had good variety of foods. Steve the shuttle driver was so friendly and helpful The location is great and makes for easy walking”