“Staff extremely attentive and always made the extra mile”
“Staff, decor, service - great location on the slope”
“Simon at the reception desk - excellent service, thank you! All the staff in the hotel, especially the restaurant and 2miles3 were gave us excellent service. thank you!”
“All the Staff excellent and very helpful, room large and bed very comfortable, big bathroom with separate bath and shower, plenty of towels and products. Turn down service every evening, lovely food at breakfast and dinner with wide variety of choices each day. There are 2 more restaurants- we ate in La Laiterie one evening which serves fondue and raclette and was very good. Julian in the ski room was lovely and very helpful. A superb and enjoyable week's skiing!”
“The hotel manager was very kind and helpful. I am delighted with how much effort is invested to make our stay pleasant.”
“It was my best hotel experience so far. I only stayed at Altapura for one night but loved every minute of it. My room was spacious, bed was super comfortable, and the in-room Nespresso machine was a great touch. My room was ready at noon even thought the check-in time is at 4pm. There are 3 different restaurants downstairs with great food and live musical performance in the bar area (definitely ask for vin chaud). The hotel is located by the slope so you can literally ski out the door.”
“Excellently managed hotel by Emily, Hotel Director, setting high standards, followed by her entire team. Thank you for a wonderful stay, yet again.”
“comfort of the hotel and rooms, location ideal for ski-in/ski-out, very friendly staff, nice spa/wellness, great breakfast, half-board great value, great free Wi-Fi, the ski shop is helpful”
“Great location. Staff is very friendly and helpful. Excellent food. Wonderful spa. One of the best ski areas.”
“Hotel facilities are gorgeous with 3 restaurants, bar, ski shop, ski rental, pool, sauna, jacuzzi, gym, spa facilities. Superb views of the surrounding mountains ! Perfect location next to the main ski slopes of Val thorens, easy ski in / ski out. Location at top of Trois Vallees ski resort, which is a fantastic resort, well groomed pistes, and many hors-piste opportunities. We had a bedbug in one of the beds, and the hotel staff was very attentive and helpful in order to quickly eradicate the issue.”