“The staff are super friendly and helpful. Hotel cleanliness gets top score.”
“some staff friendly and helpful. cafe very convenient”
“Only thing I was happy with was the location other than staff are not friendly at all. Bathroom wasn't clean the floor and shelf etc .”
“Good safe location near metro station and Retiro Park; a quite strange issue was that you have to call the reception in order to open / close the windows in the rooms in order to get fresh air inside the room.”
“Rooms were quiet and the hotel was right next to the tube station so it was easy to get in and out of the city centre. There were a few bars/cafeterias close by also and the Parque del Retiro was really close by so if you want to walk into the City that is a lovely option on a nice day.”
“Quiet safe residential area. Quiet room with good bathroom. Reasonably spacious. Helpful staff. I didn't want to stay right in centre so this was fine.”
“Well located. Away from the maddening crowd but easily accessible to the center of Madrid. Breakfast was great. A lot of choices of food. Muah!”
“The guy at the reception Mr Carlos was good.. in 5 mins he guided us on the whole city how to go about. Thank u Carlos. Overall a great hotel. ”
“The staff was very friendly and helpfull, I was celebrating my birthday at Ayre Gran Hotel Colon, beautiful room with the toiletries changed and completed every day.”
“Seven days in the hotel, and no contact with the staff: rather impersonal. Only one lady did greet me by passing to the lift during this week. Thos part belongs in the other sector below!”