“Hotel Romance was excellent. Staff was extremely helpful in booking spa treatments at the Castle Spa directly across the street as well as booking massages at the hotel. Breakfast was phenomenal! The best selection....Location of hotel was perfect with a great view of the center from our balcony. Would highly recommend.”
“Our accomodation was not just a room but a suite with a corridor when you opened the door, the bedroom to the left and the bathroom to the right. It was extremely quiet. The staff were very helpful and spoke perfect English. Very central for spas with the best one just across the road. (1 minute walk).”
“This hotel is located right downtown and is very near to the river, restaurants , and shops. The reception staff was extrememely helpful and pleasant. The reserved parking was nearby. We loved the buffet breakfast and atmosphere of the room. The staff there could not do enough for us. The price of the beautiful room was very reasonable. We would stay there again and recommend it to others.”
“the staff & service very good, very helpful, a great stay. great breakfast as well.”
“-The room did not include complimentary water -The room did not include nescafe, sugar, tea, and water boiler as all rooms in 4 stars hotels even if it is a standard room. This was not included in the description too -Most staff do not know how to speak English -Staff customer service and communication needs enhancement”
“Superb location, friendly staff, excellent restaurant. The room is quite good (though not amazing). Superb location (should be said over and over again). Fair price, worth more than the most expensive Pupp hotel. Breakfast is quite varied. The bathroom has a rain shower and is super comfortable.”
“Staff very friendly and accommodating, location superb”
“Its location is perfect, right in the middle of the city. You can walk everywhere. Its room is nice, clean and quiet. The complementary breakfast is excellent. Its staff is nice and helpful. We really enjoyed staying there.”
“Excellent position and centrally located in what is a hill filled town with some roads being very steep. The hotel is situated about 25 metres from the flat pedestrian thoroughfare. Our room was very comfortable and quiet which is why the view was not great. However, we could see one of the hot water fountains over next door's rooftop. The bed was very comfortable and everywhere was exceptionally clean. Extensive choice of food on offer for the buffet breakfast. Staff were friendly and helpful.”
“A hotel with a perfect location with high quality facilities, a restaurant with fresh dishes. We felt great as guests of this hotel”