“very good location, staff friendly, this is second time i come back to stay at this hotel”
“1、nice staff, warm and helpful; 2、free shuttle bus; 3、hot spring, open till 2AM; 4、great breakfast. 5、good facilities, free massage armchair in the room.”
“The spa is superb. It is very clean and beautiful.”
“The staff were extremely genuine, friendly and helpful especially at check-in and in the restaurant. Spa and massage chair excellent.”
“hello 'I think 'I left a necklace in room407 in the moring could you please sent back to md”
“Food was great in the restaurant. They even had a massage chair in the room! We used it to the max. Best combination when paired with a hot spring bath. There was a free shuttle service from the train station so we didn't have trouble getting to the hotel. Shuttle service also available for airport.”
“Extremely friendly staff, smiling faces and go beyond service spot on! Room size is a bit smaller but it's Japan culture thing.”
“+ Biggest plus is the comfortable airport shuttle that picks up guests every hour and also brings them to the airport, starting at 5:40 in the morning. + The private onsen is another great addition + The bed was very comfortable, the mattress was very soft (maybe a little too soft for some people) + The hotel staff is very friendly and helpful. English was okay to get along with.”
“Traditional Japanese onsen. Great service. Very helpful, friendly staff.”
“The location for the airport, very helpful the staff, the pick up from the railway station, the ease of the airport transfer and the size of the room. The use of the spa was an added bonus after a long day travelling and before returning to the UK”