“صبحانه بسیار عالی و برخورد بسیار محترمانه و محبت آمیز کارکنان هتل”
“location baby crib provided the coffee shop was very relaxing and the service was great rooms were comfy and spacious beds are comfy”
“Everything was perfect, from the charming design of the rooms, to the friendly and helpful staff as well as the delicious breakfast. It was for sure one of my best hotel experience.”
“Grat modern hotel. Reception is very friendly and was upgraded to a suite when I arrived very tired near midnight.”
“The hotel location is great it's very close to Fatih. I liked the rooms (connecting rooms) the cleaneless is spectacular.”
“The breakfast buffet was excellent and deserves 5 🌟”
“The staff at Reception were exceptional- well mannered and professional.Staff at restaurant were also good and very helpful, but a lttile too laid back. On one occasion my order was taken/written on a napkin! Very good value for money. Clean. Modern new hotel.”
“The customer service at Lionel Hotel is exceptional. Kandun from guest relations reached out to me weeks before my trip. He kept in touch every step of the way until the day of my arrival to ensure that everything I needed was in place. Throughout my stay at this beautiful well appointed property (seriously the rooms are fantastic) I was checked on constantly and greeted with nothing but smiles and offers for assistance. The property is less than 5 minutes walking distance from the Metro which will take you right into the heart of Istanbul within 25 minutes. This is an excellent value for the money. I sincerely thank Kandun, Rasit and the rest of the staff at Lionel Hotel for making my stay both pleasant and memorable.”
“The hotel is very nice. All staff members are cooperative and friendly; especially Khuldoon & Emaad. I am really thankful to all of them. They made our stay wonderful. The hotel in general is comfortable and everyone is welcoming us. Everyday we have free bottles of water, have the minibar full and the rooms cleaned.”
“Nothing to like Bad service Bad breakfast Bad pool Bad hygiene”