“Checked in very late, staff on desk very helpful, friendly, and spoke very good English. Comfortable room & bed, clean, quiet. Great location. It ticked all the boxes for me.”
“Great location on main street with all shopping, theatre and restaurant options. I got a free update to supreme room, with nice terrace on 10th floor, with a fantastic view over the city. Breakfast was quite varied and included in price. Wifi service was also included and fast. There was a pool and spa, but since I was staying only for 1 night I did not manage to use it. Anyway, a nice turn was that it was also opened on Monday, whereas normally it would be closed on that day.”
“very clean and comfortable”
“The Spa is excellent The breakfast was plentiful and varied The staff were very helpful The location is excellent”
“"Location .bedroom size and confort clean .t”
“Location was at plaza de espana end of grand via. Suite accommodation large but quality of sofa bed poor.”
“Good location, friendly staff. Reasonable rates. Room was a decent size.”
“The location right in the centre of Madrid is clearly very strategic...”
“Staff were most friendly and nothing was too much bother. They were very helpful and ensured my stay at the hotel was most enjoyable and comfortable. I have stayed in this hotel many times and each time it improves - specifically customer care and attention. I had a balcony room this time round and the views of Madrid both early morning and late at night were spectacular. Well done and thank you to all staff for a great holiday. I would highly recommend this hotel for any visit to Madrid.”
“In the center of Madrid, with everything you want just a stroll away. SPA area was nice, free for hotel guests from 10-12. Treatment "meny" was focused on full body like baths, coatings and massage, would have been really good to have a good foot-treatment as you walk a lot staying in the center.”