“Very friendly staff. The beds were very comfortable. Lovely home style feeling. Love their specially formulated shampoo and conditioner. Always clean.”
“The place is very different from other hotels in the State. They tried to maintain the "old enviroment" of the town... decoration is very neat. Small but comfortable and clean rooms. Basic breakfast just cereal, juice and a type of bread.”
“It's quiet and comfortable. The staff is very friendly and accommodating. I love the old beams in the rooms. The double queen rooms are huge and provide as much space as anyone could need.”
“The location, on the Erie Canal, was excellent as was the history of the hotel. The room was clean, bright and very comfortable. AC/WiFi and TV were also good. Staff were friendly and helpful, even though there was a big wedding party on the night we stayed. The restaurant across the canal, lock 24, was a real good find, good food and lots of it, the carrot cake was served a a 1lb serving and superb, the owner and staff were exceptional.”
“Older building with interesting history. Location was nice, property itself was adequate with character. Definately clean, wonderful staff, skimpy breakfast and bar closed.”
“Love the history and location. Front desk was friendly and helpful. We loved being right next to the locks. Nice breakfast. The pictures of the property renovation were interesting.”
“Nice lication on the water and close to nice resturants.”
“The room was very big and very clean. The staff was wonderful. Location was amazing, I would love to stay there during the spring or summer it must be lovely.”
“The view of the canal was nice and the room felt very homie.”
“Rooms were beautiful, staff friendly, befs extremely comfortable, bathrooms large & had locally made natural soaps and shampoo/ conditioner, very nice”