“The staff were really friendly and helpful. Food was awesome and overall feel of the place was very nice.”
“It was late in the evening when we arrived at the hotel. The staffs were very accommodating especially the front office associates who welcomed us from the gate of the hotel and the one who offered water to me before we left the hotel. The hotel has a pool and we really enjoyed our stay.”
“We liked the cozy and homey atmosphere of the hotel. It was perfect for a quiet and relaxing holiday. The staff were all helpful and attended to our concerns immediately. Special mention to Ms Quincy who was friendly and attentive to the guests needs. I rate the service as 5 stars. We will definitely recommend this hotel to our friends.”
“Urban Sands is a great treat for all those who want to relax and unwind without leaving the city. You wont believed that an oasis does exist in the concrete jungle. Surrounded by palm/coconut trees with the Jacuzzi/pool as the center of the landscape. The deluxe rooms were good and comfortable. Though they need to have a garbage bin in the room. The table outside the room is a good way to have your breakfast and dinner.While the Cabana is good for some intimate meeting with business partners. The bar has a typical carribean feel to it.”
“While researching, Urban Sands comes up as #1 recommendation for solo travelers in Iloilo. For this trip, I am backpacking, but would like to spend my last day lounging in a pool. I would like to thank Quincy, James, and the rest of the staff for first-class customer service. I felt I was not on a solo trip, because they keep on talking to me, asking me what else do I need, etc. as if we are old friends. Gotta love that in any hotel. Rooms surround the pool, so taking a dip (even if it was rainy during my stay) is easy to do. Sleeping in the bed is super comfy. My room looks new and modern, so I'd love to sleep in. Breakfast was okay, beef tapa was a bit stiff, but flavorful. Location is in Molo. Jo's Chicken Inato / SM City Delgado is near. Going back to Urban Sands when I'm in Iloilo again. I'd be sure to bring my family with me then.”
“Very accomodating receptionists, mindful restaurant staff and room boys, clean rooms and nice pool (esp. the jacuzzi 😁). Massage is also wonderful, love it.”
“the staff were really helpful as is if you are in your home”
“Staffs are superb 10/10 food is also amazing 10/10 location is also good, it is close to everything! And also the pool is wow, it is warm so you can swim even at night”
“Cannot reccomend it enough. Everything was perfect - from the staff to the room.”
“The bed was really comfy, the breakfast was amazing. The location of the hotel is really nice. The staff was super friendly. This place is just amazing!”