“The front desk staff were fabulous! The shower was exquisite.”
“The reception desk staff were very friendly and efficient. They made our stay enjoyable.”
“Lovely clean, modern decor. The suites are worth the extra money as we had that on our way to southern Spain and a normal on the way back. Although it is not central, we enjoyed the walk to the old town daily. Staff were friendly and accommodating.”
“Excellent location, very comfortable and roomy room, places to put "stuff" (so often a problem in hotels). Wonderful breakfast, admirable hiring practices. We were a short and enjoyable walk from the old city and the promenade, but nestled next to a wooded hill that made us think we were somewhere in the woods! Absolutley loved the place.”
“Good location especially if arriving by car. Modern, clean, bright hotel rooms. One of our party is a coeliac and the hotel catered exceptionally well for him - best breakfast in our 4 weeks in Europe. Staff were very pleasant and helpful. Rather a long walk into San Sebastian but ample public transport or short taxi ride (approximately 6 euros) to centre of Old Town.”
“The staff! Very helpful and super nice. The rest of the hotel was okay. It wasn't bad at all but wasn't great either. I almost have no feelings about my stay there.”
“The staff, cleanliness and comfort of the rooms. Enjoyed the coffee shop. Great coffe and orange juice!”
“bad location, not friendly staff ... breakfast was not good, charge a lot for the parking .. gym is small and dirty, disappointed”
“The staff were all excellent and we particularly liked the employment of people with difficulties who did their best to do their jobs and be pleasant.”
“The staff were all really helpful, friendly and nice. We booked bikes at the hotel which was an extra bonus for travelling around San Sebastian. We were impressed by the breakfast and particularly to see that the restaurant has an inclusive employment policy.”