“The staff were very friendly and efficient, especially the lady bell captain and the General Manager Megumi Hara. Nice breakfast”
“Great breakfast, great location right next to Hakata Station, Good service of shipping luggage to other ANA Crowne Plaza Hotels in Japan. Extremely friendly staff in breakfast room and reception. Highly recommend this hotel.”
“Room was very very small specially for the price of 168,000 yen for 4 nights (although it included breakfast for two). Also room looks quite run-down and in need of refurbishment. Staffs were excellent.see”
“The hotel room is clean and front desk staff are helpful”
“Concierge was great on our second try. The first spoke very little English. The second spoke 5 languages. She went out of her way to help with special travel to the countryside. The hotel is a short 5 min walk from the West exit of the Hakata/Fukuoka Train station. Would definitely stay here again.”
“Stayed three nights and received good service from the staff. Location is excellent - 2 minutes walk from the main Hakata station and very convenient for shopping, eating, and travelling around the city.”
“Excellent location very close to Hakata JR and central bus station. Close walk to a beautiful local shrine and temple and very close to lots of shops and restaurants. The staff were exceptionally hepful and came up with good ideas of things to see and do locally, which they marked out on a very clear map. Lovely swimming pool and comfortable attractive room.”
“Really bad customer service when room was allocated”
“Very good location to Hakata train station, and just over the street, there are Lawson and Family Mart, very convenient.”
“Staff was friendly and generally helpful. Breakfast was reasonable and the Japanese set breakfast was good, though they could have advertised it.”