Alanda Hotel
מדיניות
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Alanda Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Free!All children under 2 years stay free of charge for children's cots/cribs.
- Free!One child under 6 years stays free of charge when using existing beds.
- Free!All children under 6 years stay free of charge for extra beds.
- All further older children or adults are charged KZT 7000 per night for extra beds.
- All children are welcome.
- The maximum number of extra beds in a room is 2.
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Important Notice
- Please inform Alanda Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
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Pets
- Pets are not allowed.
מה אורחים אחרים אהבו
“Clean bed, brand new, friendly and helpful staff. My daughter really enjoined staying there.”
“The hotel is clean, quiet, modern. Breakfast is fairly extensive. I had the best massage I have EVER had in the Health Club on the bottom floor. There is a full range of toiletries in the rooms. Room serviced daily. TV - a fair selection of channels. Wi-fi is good. No. 56 bus at the corner takes you to the Keruen & Khan Shayr shopping malls. I'd heartily recommend this hotel as one of the best hotels of it's type in Astana.”
“Excellent new hotel, on a convenient location. Large tv, comfortable bed and bathroom. Staff at the reception was very helpful and friendly. Breakfast offers plenty of variation and good croissants. Lobby restaurant is convenient however I would recommend to eat out. ”
“Furniture was comfortable. Central location. Only the baked foods were good at breakfast.”
“The hotel is new. As a 4-star place, it provides excellent value for money. The staff are extremely friendly and wecolming. The room was clean, had tea and coffee facilities and all toiletries.”
“This is a beautiful new hotel with comfortable rooms and beds and nice traditional decoration. Very good breakfast buffet. Wonderful staff. I enjoyed the violin playing in the lobby in the evening. Nice view from the room. Room was big and had TV with English Channel (CNN). Outstanding value for what I paid.”
“Value for money - good facility, very very friendly staff! excellent breakfast. A bit off from the main "center" but not too far, manageable with a taxi, not expensive - and hotel staff is happy to arrange one for you.”
“The hotel is brand new, and fantastic beautiful. The personal is helpful, by us is this hotel in top 3!!!”
“New hotel. fresh & clean. Fine breakfast! All facilities needed. spacy rooms! Could do my yoga with comfort without going to gym. Very welcoming staff. Late check out was offered.”
“Hotel is excellent! Staff is excellent! Nice location! Breakfast excellent! I recommend this property”