Alven Palace Hotel
מדיניות
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Alven Palace Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Free!All children under 6 years stay free of charge for extra beds.
- Free!All children under 2 years stay free of charge for children's cots/cribs.
- The maximum number of extra beds in a room is 1.
- All children are welcome.
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Important Notice
- Please note that the swimming pool is available from Tuesday to Sunday, from 09:00 to 21:00. The pool towels are available in the reception.<br><br>According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents, and presented along with notarised copies of their IDs.<br><br>All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>Please inform Alven Palace Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p>
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Pets
- Pets are not allowed.
מה אורחים אחרים אהבו
“The concierge was very kind and received me well, the location of the hotel is really good with lots of restaurant and shopping options around and the overall experience with the stay was very good.”
“Gostei muito da localização, os funcionários são bem receptivos, o quarto é muito amplo e confortável com ótima vista das sacadas.”
“Café da manhã muito bom, localização excelente. Funcionários atenciosos.”
“Quarto espaçoso, cama confortável, café da manhã delicioso, muito bem localizado.”
“Acomodação excelente, café da manhã muito bom, equipe atenciosa e cordial. Ao solicitar informações foram sempre passadas de modo claro, objetivo e não geraram nenhum tipo de dúvida ou constrangimento. Parabéns!”
“Ótimas instalações, ótimo café da Manhã, recepção profissional, ótimo ambiente no geral.”
“Quarto super espaçoso, moderno, hotel com ótimas instalações e localizado próximo de diversos serviços, café da manhã farto e bem cuidado.”
“A equipe muito solicita, desde a recepção até camareiras, pessoal da limpeza.”
“Café ótimo, cama confortável, tudo limpo e arrumado. Funcionários atenciosos (com destaque para a Lara - recepção )”
“Ótima localização, funcionários atenciosos e prestativos.”