“Nice hotel in a very good location. I liked everything except the heating which was not working well. In winter i would not recommend the top floors.”
“it was nice and warm inside the hotel in winter. Great location close to attractions of the city and the mall was 20min walk away Nice clean rooms Breakfast was good Bar food was the best especially the ice cream!”
“The beds were very comfy. The rooms clean. The pool cosy. The food was very good and tasty.”
“Loved our stay! The staff was nice and welcoming and the hotel it stylish and clean.”
“Initially when I tried to check in there was an apparent problem with my booking. A girl at reception was trying to say to me they don't have a room for me since i don't have a booming with the hotel. I showed my printed copy and digital version on Booking app on my phone . Clearly there is a booking that i made 3 weeks prior my trip. Well after a bit of discussion and argument, hotel staff was able to find us a room , so called presidential suite - we have been upgraded. This was a nice gesture and what i would expected to see from hotel with such rating, since this was not my fault - that they have not received or lost my booking confirmation. They did upgraded us from initially booked Suite (Lux) to presidential. Other than this incident, we have enjoyed our short stay. Presidential suite was nice and clean. Staff is nice and friendly, cafe downstairs is very nice. Breakfast could have been better, location is perfect. ”
“The staff were super and many spoke excellent English”
“Замечательный отель с четко поставленным сервисом и внимательным персоналом. Номер на одного более чем достаточный. Было все необходимое для комфортного проживания. Отличные завтраки.”
“Отличный отель! Лучший из того, что я видел в Актобе.”
“Все понравилось, без исключения. Обслуживание на высшем уровне, хорошие завтраки, внутреннее убранство гостиницы поражает. Большое спасибо за все!”
“Персонал на ресепшн, супер очаровательные девушки. ”