Banyan Tree Hangzhou
מדיניות
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- GreatwallPeonyDragonJinBanyan Tree Hangzhou accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- The maximum number of extra beds in a room is 1.
- All children are welcome.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Free!All children under 2 years stay free of charge for children's cots/cribs.
- Free!All children under 6 years stay free of charge for extra beds.
- All further older children or adults are charged CNY 690 per night for extra beds.
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Important Notice
- Guests are required to show a valid government-issued ID card or passport upon check-in.<div data-et-view="ZOBYQLJCaGHZZAfQWZdKBQGMEZGZdMVXRT:2"></div><p>Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.</p>
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Pets
- Pets are not allowed.
מה אורחים אחרים אהבו
“The environment and decorations are extremely good. Especially the fragrance lamp makes guests relax themselves and comfortable. The staff are attentiveness, like concierge, as we were lazy to go outside for dinner, they helped us to check the Chinese restaurant available tables and drove us to there.”
“Nice hotel at the end of the city in a guarded compound. Big rooms. Very friendly front desk. Very concerned about our stay and safety. Thank you account manager Nicole, you went the extra mile!”
“员工都很周到细心，在我们为下一家酒店不能提供轮椅（之前曾电话联系过）发愁时，这家酒店的员工居然主动与我们预订的下一家酒店沟通商量，最后那家酒店真的为我们准备了轮椅（全新的，据说前一天刚刚送到，之前确实没有这项服务），完美的服务！”
“因为是第一次入住，当时选择的是套房，办理入住的时候直接升级别墅，前台服务也很周到，也有车子接送，很方便，外出吃饭都能接送，外出吃饭的时候因为错按了勿打扰键和打扫键，服务人员马上打电话询问我的需求，这点我觉得做的是不错，在洲际的时候每次早上都会按门铃问需不需要洗衣服务，实在是很打扰人。晚上还有吹笛子的演出，很意外的惊喜！”
“房间很大 屋内用品干净整齐 整体就是非常舒适 早餐种类丰富酒店有西溪湿地订票服务 也能帮忙叫车 服务态度都很好”
“El hotel levantado entre agua es fantastico y las habitaciones son extra-grandes. Es un hotel para disfrutar alejado del barullo de la ciudad.”
“位置很好。在西溪天堂的西北角。酒店会有电瓶车送去商业街。还可以帮定外婆家位。大赞。泛舟下午茶感受西溪的幽雅。不是公共区域。氛围很好。前台服务人员亲切可人。非常幸运的帮我们升级了房间。so lucky❤️房间一应俱全。静心禅修胜地。个人认为会比灵隐安曼。西溪喜来登多一份精美。很喜欢。see u later❤️”
“Das Hotelpersonal insbesondere Rezeption und Concierge war überragend! Hätte besser nicht sein können. Hatten alles versucht, mir das WLAN einzurichten, sich sogar bei Kollegen anderer Hotels erkundigt, was zu machen ist. Leider ohne wirklichen Erfolg. Sehr großzügige Suite.”
“很喜欢banyan tree，之前看评价说杭州这家一般，但住进来之后觉得不错呀。我比较在意床的舒适度和浴缸，这两者都很满意，环境也好，没事呼吸下新鲜空气”
“ヴィラが素晴らしい。宋の時代なのか？施設全体が一つの集落。シノワズリに魅了される。居心地良く、住みたいくらい。本格的な龍井茶、烏龍茶、プーアールのセットも良かった。”