“Upon checking in we rang the bell (no one was at the counter at 1:30p.m.) and no one came, we walked around the corner and called out for staff, someone came from laundry room and helped us. Took things into the room and found room to not be properly cleaned. See below*”
“The staff was exceptional. We got in late and the woman at the counter was so helpful and friendly. And the next evening we were working in the lobby and ordered pizza and the front desk gentleman was again, really fantastic.”
“Breakfast pretty good. Staff very nice and helpful”
“Accommodations were very good, room, pool, continental breakfast, a great experience.”
“Breakfast basic. Cold Hard boiled. Waffles only hot food besides toast. Staff was wonderful and very helpful. Rooms were clean and rooms were quiet.!! Great location. 1/2 mile down road, every variety of shop and restaurants. 50+”
“We have stayed at this hotel a couple other times in the past when we traveled across state to go to MIchigan Adventure so when my wife & I had to go to a wedding in west Michigan we pretty much knew this place was decent. We have never had any issues with staff, maintenance, or cleanliness. And I don't wake up with a backache like I do at other hotels so the beds agee with me too.”
“Staff was friendly. We were able to check in early when we arrived. Housekeeping did an excellent job. Thanks to all especially Patricia(who signed our note in the room).”
“The staff was friendly and helpful.The housekeeping staff does an excellent job. The rooms were clean although somewhat sparse.”
“This is in an excellent location close to everything!”
“Nothing...the hotel needs to updated, rooms, pool, lobby & retraining the hskp to clean well the rooms & room inspector to inspect every vacant ready rooms before the new guest checking in. To make sure the rooms is ready to go! The breakfast is poor. The coffee station needs someone to make sure is clean.”