“We needed a room with two double beds and as common in the States they were a little too narrows by our standards.”
“The staff, especially the duty manager, were very dedicated and helpful. There was an serious issue with the room, but the manager did a very good job of addressing the issue.”
“I liked the fact that the hotel had a room when my flight was cancelled due to weather. The front desk clerk was particularly friendly and helpful. The van driver going to the plane at 4:30 AM was very helpful. The breakfast was generous and I could get coffee and a roll at 4:00 AM! The room was clean and comfortable. I enjoyed being there. I had already planned to stay there on the way back.”
“arrived on a late flight. immediate pickup and hotel is adjacent to terminal. clean room, good breakfast, pleasant staff.”
“front desk--extremely helpful and kind, clean room, clean hallways and eating room. Friendly workers--breakfast server.”
“The location is great for airport access and the people were friendly and helpful.”
“Dog friendly and no weight limit. We had a 40 pound Springer and 80 pound German Shepherd. Both are experienced travellers and your hotel is at the top of our list when in Syracuse!”
“The location is terrific because of the proximity to the airport - walking distance and they have a shuttle . The staff was helpful and pleasant.”
“Got there very late. Girl at desk sweetheart. Rooms comfortable.”
“Access to airport. Great looking outdoor pool but too cold outside for swimming during my stay.”