“I stayed in the Big Tree Hotel with 2 of my friends. We shared a triple room and we really appreciated that they accommodated us with 3 single beds. The room was very spacious and the bathroom was very big too. The hotel felt safe and secure, you can;t access the room corridor without a key. It was a quiet hotel, but that was what we wanted for our stay in Chiang Mai. We had breakfast included which didn't have many options but it set you up for the day. It was super easy to get a taxi from outside the hotel at any time of the day or night. The hotel staff were very helpful and friendly. They helped us with bookings, directions and even wrapped up food for us when we were running late for a day trip - they were very thoughtful.”
“Service was excellent. Very helpful. Very good internet coverage.”
“Beautiful room. Loved being able to order complimentary breakfast. All tours will pick up from this hotel.”
“Great location in Chiang Mai., Helpful, English speaking staff, and a beautiful, large room. The hotel was always easy to find, and easy to get to. ”
“Personel were very helpful and nice. Room was comfortable and clean”
“The staff was very nice and friendly. Breakfast location was nice.”
“Black mold in the shower! Exposed wiring on the sink mirror! Hair and dust on the floor. Overall a badly dated and tacky hotel. Completely a poor value.”
“Very nice big rooms. Location was perfect and staff was very friendly. Enjoyed the fresh omlett at breakfast. There is a very nice local restaurant right next to the hotel.”
“Very friendly stuff, clean,quite room to the backyard, good Location ,you can walk to sunday Night market in 10min. Restaurants,Shops nearby”
“The hotel is a good place if you don't want to be in the centre which is very noisy. The staff is tremendously friendly, professional and they help you whatever you need. 24 hours reception so it is very useful when you leave early in the morning. The bedroom is very comfortable with a/c and big TV.”