“The location, friendly personnel ready to respond to the inquiries from the visitors with respect to their needs. Historical building with a nice entrance.”
“The room was clean and bright, and the bathroom was very nice. There was a water cooler in the hallway, which we appreciated. The hotel features free luggage storage, a big plus. The staff is friendly. There's an elevator. And, most importantly for us, BonOtel provides excellent visa support for tourists. A really lovely place to stay, and we will definitely be returning here on future trips to Astrakhan!”
“Location, hotel is newly refurbished, there is a good Spanish restaurant downstairs and the staff was very helpful (some more than others, which is why I opted for "good" instead of "excellent").”
“Location excellent, hotel warm and vv clean. Room on 3rd floor (in roof) had skylight only. For 2 nights only was OK, if longer room with a view preferable. Mugs and teaspoons in room but no tea making facilities. Breakfast Ok clean etc but nothing special. Better value in local cafes. Resturant bar.. Separate business...?? Very good indeed”
“The location was simply fantastic, the room was good and two of the people at reception drove us to the vokzal personally because otherwise we would've missed our train as there was heavy rain and no taxis.”
“If you're lucky - you could get the only room on the third floor with three little windows facing the Kremlin and the Lenin square.”
“Всё скрашивает отзывчивый персонал и место расположения отеля.”
“В центре. Уютная комната за эти деньги. Ресторан внизу.”
“Отличное расположение, доброжелательный персонал, старинное здание”
“Отель красивый, чистый. Очень приятный интерьер, сервис достойный. Персонал внимательный, доброжелательный, демонстрирует искреннюю заинтересованность в гостях. Расположен в центре напротив Кремля, рядом очень много кафе и ресторанов, да и в самом отеле ресторан отличный.”