“The staff were amazing. Location great and food was delicious with lots of choice”
“The hotel was close to the port to get the ferry to la gomera”
“We were upgraded to a suite which was a lovely surprise but as we were only staying one night we could not take full advantage. If you are obliged to book a hotel in Los Cristianos (we were looking for somewhere convenient for the ferry port and airport) then this is a fine choice, with a good location, pleasant set of facilities, and plenty of spaces to relax in. There is even a good testing walk up the nearest hill for those not into beach resort life. Staff were helpful and polite”
“The rooms are a good size and very clean. The food is good and plenty of choice. The pool area is spotless, sunbeds comfy and the music soundtrack they played in the background was not intrusive. The hotel reception smells gorgeous. Staff very helpful and friendly.”
“Excellent hotel & pool area. Great food Great entertainment”
“The staff were lovely, the hotels rooms have recently been updated. Ours was lovely and bright. Ensure you get a sea facing room, its a must. There is a room chill out zone which has a number of sunbeds on it and offers amazing views. Well worth the trip.”
“First of all I would like to mention very polite, helpful and just amazing staff! Many thanks to them! They have made our vacations just perfect!”
“I can't answer most of the questions because we didn't actually stay at this hotel. When we arrived we were told that we had been transferred to the Arona Gran hotel just along the seafront. The Big Sur hotel paid for a taxi to take us and to bring us back, as our airport transfer was booked from there. We got a free dinner and the Arona is excellent so no complaints about the change!”
“Food and the choice of food was superb. The entertainment programme was the best I have ever experienced in a hotel of that quality - obviously well chosen. Daytime activities were very good and everyone was encouraged to join in making for a happy environment.”
“Good range and choice of food. Very comfortable facilities inside and out.”