“Cicelia was caught at her best because she made me feel so welcomed and kindly explained and informed to me patiently how to get around the areas I wanted to visit. The bed was very comfy and I really like the location of this hotel. Thank you also for the room upgrade to higher floor. I will be back once I come back to Hong Kong again.”
“Staff was very friendly and helpful. They had good suggestions for restaurants, transportation, etc. Also very responsive - when I complained the room was cold, a portable heater was placed in the room almost immediately. Location was great - near a MTR station and the waterfront. Lots of good restaurants nearby. Shower in the room was large with plenty of pressure and hot water.”
“Comfy, convenient, close to restaurants, MTR. Quiet room, friendly and helpful staff.”
“The room was very clean and comfortable. My kids loved the room so much that they did not want to leave. The staff were very friendly, helpful and efficient. We stayed in this hotel in 2014 and it was the same pleasant experience this year. I also loved the fact that they already included the free use of mobile phone and mobile wifi. We did not have that in 2014.”
“Location, we needed to be in Tsim Sha Tsui for a wedding at the Intercontinental, so this hotel was 5 mins walk to the hotel and within close proximity to the TST station with lots of eateries nearby. Beds were comfortable (2 kinds of pillows - firm and soft), blackout curtains, good water pressure and hot water for shower, aircond in room with tea and coffee facilities, hairdryer and mini-toiletries provided. The room comes with a free smartphone to use. We paid for Butterfly plus service, which means that we get a pocket wifi device - useful for us when we were travelling around.”
“Very central easy access to all areas and public transport. Own phone supplied a bonus”
“Hotel was a few streets away from Tsim Sha Tsui exits. Rooms were nice and spacious, bigger than expected. Staff were friendly and helpful. Hand phone with data connection was extremely useful in navigating around, though it would be great if a portable charger was provided.”
“The family room is spacious and clean. Mobile wifi provided at no extra charge.”
“Overall is great but on the last day we realize a small pillow was missing ( belongs to my friend's young daughter) probably the cleaner threw it accidentally.”
“Convenient location in TST. Clean rooms and comfortable beds with a choice of pillows. Friendly staff.”