“Excellent location, 50-100 feet away from main square. Staff is English speaking at the concierge which really helped. When we checked in the room, we found the bathroom was flooded with water and they got it cleaned and next morning they moved us to another room. Breakfast is good.”
“The location is very good, it is in the heart of Cusco, the Hotel Restaurant is good, only the rooms had a lot of dust in the curtains, the windows could never be opened for this reason besides the view was not very nice. I would not recommend it, for the same cost we saw other better options around the area.”
“There was a younger, female staff member at Reception who spoke English and who was very helpful. She helped with giving us a different room for two of the three nights. We took two tours advertised through the hotel - to Sillustani and Uros/Taquile islands. Both were good tours and very cheap. The location was ideal, close to the main square and all the museums.”
“Great location and huge breakfast. I would definitely stay there again. Our taxi drive dropped us off at the wrong location and refused to listen to us. The bellboy scooped up our backpacks and carried them 3 blocks to the right location and disappeared before we could top him.”
“Very good location (really close to city center). Great price for quality!”
“Excellent price/quality relation and location. They kept our luggage for a couple of nights for free and also made our laundry at a good rate while we were away. Breakfast was good and started pretty early (6.00 a. m., I think), which was quite convenient. They've got a computer in every floor that you can use for free, which also turned out to be quite convenient.”
“Easy application for Uros Island half day tour with hotel pickup right at the check in counter. Cute decoration of the towels.”
“After a first night in the hotel, we left our luggage there and spent 3days on the floating islands. We came back afterward for one more night at the casona hotel. ”
“Very central. Room and bathroom are spacious. Reliable hot water. Staff is very nice and takes care of everything needed. ”
“Really close to the city center and very very good breakfast”