Castello City Hotel
מדיניות
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Castello City Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Free!All children under 2 years stay free of charge for children's cots/cribs.
- There is no capacity for extra beds in the room.
- All children are welcome.
- The maximum number of children's cots/cribs in a room is 1.
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Groups
- When booking more than 10 rooms, different policies and additional supplements may apply.
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Important Notice
- City tour buses can be arranged upon charge.<p>Please inform Castello City Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p>
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Pets
- Pets are not allowed.
מה אורחים אחרים אהבו
“The beds were comfortable and i liked the 5th floor bar-restaurant”
“Clean comfortable room, although a little too warm and not sure A/C helped. Super friendly and helpful staff. Amazing breakfast from rooftop restaurant, perfect.”
“I must mention Stalios, the waiter on the fifth floor. He took great care of my husband and myself, making sure we had all our requirements met, and a bit extra! Room very clean and nicely done by the cleaner. Breakfast standard except for the lovely greek yogurt. Super view from the hotel. Could see the sea. Bus(cheap) just outside the hotel to city centre. Also visited Knossis, super. Not far and cheap by bus!”
“I liked the location of the hotel, which, although not in the centre had excellent transport links to the city and other parts of Crete. The hotel was clean and comfortable with a very good and varied breakfast and the staff were very pleasant and helpful. I thought it excellent value for money and it exceeded my expectations.”
“The staff was wonderful, from the fellow at the desk who helped us to check in and oriented us for our next day walkabout in Iraklio to the messages of welcome and thanks from the manager of the hotel.”
“The location was the best thing about this hotel and although we hired a car for our stay the bus station is close by and every where was accessible on foot. The cleaners were excellent and our room was cleaned everyday The room was decorated in a modern design The Fridge/kettle supplied”
“Fantastic location, very clean, helpful staff, good price......and this 5th Floor restaurant...... :) I recommend to all interested in visiting Heraklion!”
“Nice view from the restaurant , good room, great staff. Bus station serving the south of the island is across the road !”
“Very good service and very good welcome. Congratulations Jean F. from Guadeloupe”
“Third time staying at Castello, everything was great, the staff really helpfull very friendly, the room had a nice view , the breakfast was very nice and the rooms were always very clean. I can not find something that I didnt like. The location excellent as well very close to the city centre.”