“Reception rooms were sumptuous, the cocktail bar novel and the restaurant experience was superb. The staff were attentive and the food delicious.”
“staff on reception were very welcoming and attentive”
“This hotel is perfect. All rooms are within the castle. The rooms are elegant, quiet and very clean. The customer service and staff cater to all your needs. Breakfast is delicious, great selection, including some of the best croissants you'll ever try. The hotel has an amazing spa and access to both an indoor pool, which you must book in advance but it's unlikely to be busy. Parking is on site, in a private outdoor space outside the castle but within its private grounds. Dogs are also welcome. ”
“Very welcoming. Good facilities but food especially breakfast overpriced.All staff very helpful.”
“Between Saintes & Bordeaux, beautiful castle well maintained , beautiful rooms classic style (very clean!) with great park view , and wonderful 1 star Michelin restaurant , although with associated prices ... We spent a wonderful 2 nights stay, enjoying some nearby visits with the great advices from the Reception.”
“1. The staff was extremely courteous, and professional. 2. The venue is in pristine condition, with attention to detail all round. 3. Being warmly greeted at the entrance by the night manager Gabriella. 4. Valet parking. 5. The quality of the bed and bedding were superb. 6. The quality of the food and beverages were superb. 7. Welcoming gestures as the drinks and correspondence. 8. Spa and pools facilities were great. Above all the staff was brilliant, they were genuinely warm and welcoming in every way.”
“Room (a junior suite) was very sizeable and well equipped for a family of 4. Staff were generally exceptional Stunning property beautifully renovated Very nice breakfast”
“the food is very good but predictably expensive and therefore a little disappointing”
“sumptuous.great facilities.friendly staff.dinner superb”
“Superb rooms beautiful gardens great leisure facility”