“Location and restaurant, beautiful old building room renovated.”
“The staff were just amazing. They were from all over the world, for starters, which was interesting. Their service was simply wonderful - sincere, helpful, just lovely people. The building was awesome - great to explore. A touch of older-world class everywhere. Beautiful mountain vistas from the windows.”
“The location was excellent. I was there to hike the Tongariro crossing so this was perfect. This hotel has tons of old world charm and character. It feels like you are at a historic grand hotel... Pool and spa were lovely. There is a cinema at the hotel!”
“Lounge area with piano music in the evening and fantastic views of the mountains. Helpful staff without being overbearing. Great bush, waterfall and look-out walks.”
“The hotel gave us champagne free for our honeymoon. Lovely place and great shuttle for the Alpine Crossing hike”
“Great property. Loved the area. Rooms were equipped with tea and coffee making equipment, plus a fridge. Food was outstanding.”
“Beautiful hotel, easy access to walks /trails near the hotel. Good options for restaurants, breakky was great. Lovely bar area (didn't have the high tea but it looked very good!). We had a spa suite - big room, great view - highly recommended. If you're doing the Tongariro crossing make sure you stay for a few days in case the weather is no good.”
“Restaurant was excellent - good food, good value. From outside in the hotel grounds, stunning views of Mt Tongariro and Mt Ngahoue. Easy access to walking tracks.”
“Classic hotel with great communal facilities, comfortable room and fantastic views of Ruapehu and surrounds. Feels like you're in the Shining (in a good way). Really enjoyed the Chateaubriand in the restaurant too.”
“Period ambiance, stunning location, comfortable warm rooms and good food,”