“Bed was very comfortable. Easy to access from highway. Only negative is that it was a non-smoking room which smelled of cigarettes and had burn hole in sheet”
“Breakfast was great, fitness center is nice but a few things were broken on the cycling machine.”
“Hotel is clean, quiet, and comfortable. I will definitely stay here again on my next business trip to Hartford.”
“Didn't get any breakfast at 9:15am. Time should be extended. I am very disappointed”
“Maria the housekeeper was great, she has very good customer service skills. she made us feel special and always provided good service to me and took care of my room needs.”
“Room was clean, Staff welcoming, breakfast offering was excellent”
“I would have liked the room to smell better and bigger beds.”
“The room, the service, the breakfast were all very nice. Comfortable beds, there was a fridge and a flat screen TV. We didn't spend a lot of time in the room, but everything was fine and I would stay there again.”
“The staff (particularly the front desk employee) who greeted me was outstandingly helpful and accommodating. {Kelsea} was unable to locate my reservation and was making any possible effort to locate the booking. Very pleasant, resourceful and excellent customer service with a smile. Good employee.”
“The staff was very friendly and helpful. The room was clean and comfortable.”