“Facilities were clean, Gym equipment is modern and functional, Locker room well equipped, Sauna operational (did not have to wait to turn it on). Staff was very accommodating and speaking good English, a plus for Western Travellers.”
“Room is clean and tidy. Hotel staff is professional.”
“Rooms were big and comfortable. Breakfast was lovely and room service was fantastic.”
“Staff really good, One gentleman called Cliff went out of his way to help in a situation with the room.”
“Location is good (even not directly at West lake, but subway is nearby or walk for 30min.), good value for money, staff is friendly and supportive. Late check out at 3pm was no problem.”
“Good position, close to the train station and city center. Nice gym. Late check in and early check out. Breakfast is international and starts at 6:00am”
“The breakfast area is good, clean enough, pool also good.”
“Big and nice breakfast, the room are nice and big enough, gym and swimming pool really great!”
“Breakfast is good ! Generally speaking hotel is nice.”
“Location is good. It is near shopping mall (Only 10 mins walk to Hangzhou shopping mall) and the West Lake (Arround 5 mins by car).”