“This hotel is all about details!! All Staff very friendly and helpful!!”
“Possibly the nicest hotel I have ever stayed in. Amazing location, gorgeous rooms, the best mini bar I have ever laid eyes on...I couldn't afford it but boy was it good to know it was just behind the cupboard door. The amazing guest drawing room , the superb comfortable beds with king sized pillows, super fast and consistent wifi, the candles and toiletries.Lovely restaurants and shops nearby plus obviously the theatres. Charming staff who weren't ridiculously obsequious but were genuinely chatty and interested in us. The lovely vintage feel but with a modern twist and every modern luxury. ”
“Great, quiet location, easy walking distance to the theatre and west end districts in seven dials. A beautiful boutique hotel, reception staff engaged and efficient, rooms are large and furnished to the highest level. Honour bar and library are divine. It was our first splurge on accommodation on our combined 50th birthday trip / university graduation trip and should you require accommodation for a special occasion, we would highly recommend it.”
“Lovely lounge and bar to escape the city for some relax time if needed.Also best coffee in London just over the road from the hotel.”
“Really comfortable bed. Luxurious bathroom. Plenty of space and comfort in twin room shared with my mum. Pillow spray a lovely extra treat. The lounge is a wonderful space to spend some time when not out and about, with the added thrill of using the honesty bar to make you feel at home.”
“Beautifully decorated room and indeed hotel itself. This is the third time we have stayed in a Firmdale hotel and we are staying again next month. We love them.”
“Staff very friendly. Very comfortable room. Lovely food. We had a wonderful time and loved the location.”
“Best hotel in London!!! Don't stay anywhere else!!! Every little detail was superb, staff were sooooo friendly and helpful from the doorman to the personal trainer to the concierge. I didn't want to leave! It was exactly as a hotel experience should be. I can't say enough about it”
“excellent location and a beautiful room caring staff free champagne as on first visit! wide selection of breakfast food did not eat in restaurant so cannot comment”
“Everyone was so nice, the rooms were immaculate, and the bed was so comfortable!”