“The whole experience: facility, staff and location . Emy at reception was particularly very helpful in extending our reservation by one more night in the same room.”
“Front desk staff amazing would definitely recommend this hotel to others. Staff very friendly and helpful.”
“I have a gluten free intolerance ,the menu was okay but could have been better.”
“The bed and pillows were excellent. Slept very soundly. Bathroom was very clean and modern. Can't comment on the restaurant or the bar, but the catered food for our meeting was very good and the staff very attentive.”
“Staff was very nice and attentive. Reasonable price and a short walk (5 minutes) to Old Quebec.”
“The rooms were very clean and well decorated. The amenities in the room were nice (number of towels, shampoo, pillows, etc). Liked having 2 water bottles provided each day. We had a nice view of the city. Great breakfast buffet that was well-priced.”
“I found the hotel to be great, very comfortable, and with all the amenities. The pool was an extra bonus, though the weather didn't help when I was there. You have plenty of dining options within 5-10 minutes walking distance. The hotel's bar, I have to say, was really good, and the staff very helpful when a colleague and I had to work from there outside of their opening hours.”
“With taxes, the parking cost $35 each night.....we arrived 1 day early and thought we would see if they had a room for us....they did, but for a price that was double what we paid the other 3 nights.....we were very dissatisfied with this.........the total for our stay was much more than we had planned...We like to leave a gratuity of our choice, not have it put on the bill for us.....also, I booked and paid for a room that included breakfast....when the bill came, breakfast was listed for @ $50 a meal.....glad we checked the bill, and also had a copy of our reservation...they did remove the charges...glad I checked the bill.....we will not recommend this hotel due to the unreasonable charge for the additional night stay......”
“Nice size rooms, clean, and friendly / helpful staff.”
“The property was in the worst situation. No lobby, reception desk on the second floor surrounded all by concreat. Long hallways with broken cement, stinky room, no facilities in the room. Unfair charge ( after cancellation i got charged higher amount for Thurs even though the demand is higher on Friday).”