“Staff were excellent and helpful, we were in the wrong room to start with, but they moved us and our luggage etc while we had a cup of tea and the subsequent room was lovely, particularly as it had a bath in the room!”
“The staff were absolutely brilliant. They were always welcoming and trading smiles. All the staff were available if required and would make us feel like a valued customer.”
“Lovely comfortable bed, DAB radio in room, good WiFi connection”
“Huge bed, lovely roll top bath and amazing eggs Benedict!”
“room 42 should be sold as a single room not suitable for two people with carry on plane luggage”
“Lovely hotel, gorgeous decor , we had a great room 52 , with a sitting room , really great as we were there for 4 nights. Bar and food at hotel and pubs and restaurants within walking distance. Tram close to get to city. Staff very helpful and professional”
“Extra comfy bed, loved the bath in the bedroom, walk in shower, decor and space in the room. Breakfast was lovely too.”
“Very comfortable beds and all the facilities we could have wanted were available, handmade biscuits in the room was a nice touch.”
“Comfy bed, beautifully furnished room and public rooms.”
“Large spacious room. Nice biscuits each day. Beautiful building and location.”