“very cleans rooms and bathrooms. staff very helpful and patient”
“Love the customer service the concierge staff name king provides . Eg when asking direction . He is always polite n helpiful by printing the map n give suggestion how to get to the place. He has excellent customer service”
“I like the fact that the #10 bus, which basically runs east and west on the northern part of the HK Island, serves the location of the hotel very well. Taking the tram is also easy.”
“Family suite room was nicely decorated. Clean and spacious”
“Bus transfer all over hong kong island. Almost miss the transfer bus one time, but the driver is kind enough to open the bus door, thanks- bus driver.”
“The hp for guests to make local calls and international calls is really useful.”
“The hotel is clean, nicely decorated and very well located for Causeway Bay and Wan Chai areas of Hong Kong.”
“I initially had problems with my credit card and the front desk staff were very patient and understanding. Thanks to them, I was able to check in successfully and sorted things out. The housekeeping staff were very professional and made us feel well taken care of. We booked the family room and it was comfortable and had all that we needed (hairdryer included).”
“Bed very comfortable, room well serviced. Front counter & concierge staff helpful.”
“The view from our room on the 19th floor overlooking the race course is simply amazing.”