“Cookie at the front desk was very helpful! My tv was malfunctioning and maintenance was there in less than five minutes and fixed the problem in a few minutes.”
“Had an issue booking through a third party dates had gotten messed up. Staff and third parties customer service were very helpful in fixing the issue. Great room, great view of the city and of the Great Lake. :)”
“I liked the adjoining restaurant in which I was able to order breakfast at a reasonable price.”
“The location was good. The beds were comfortable and the view was good. I got a great night's sleep! The warm cookie is always a bonus!”
“close to everywhere we wanted to be”
“Location was amazing, so convenient to everything! Parking is expensive, but parking in Chicago is!”
“Location was good and very comfortable bed. the Warm choc chip cookies were great too!”
“The location is great. Michigan Ave and waterfront is within walking distance.”
“Check in was easy. Location was good. Hotel porters were friendly.”
“The location was perfect. Within walking distance of shopping district and many restaurants. The staff was great.”