“When we arrived, our room was still being cleaned. To make up for it, the front desk clerk upgraded our room and gave us breakfast vouchers. (The breakfast was superb, by the way.)”
“The mattress was incredibly comfortable, and the housekeeping staff was helpful and professional.”
“They gave guests hot cookies that my daughter was very excited about.”
“Room was roomy enough. It was clean and the staff helpful. It was also easy to get to from the freeway.”
“Customer service was awesome, they gave us lots of cookies while we waiting for our room.”
“Breakfast was delicious, bar is well stocked, gym was adequately equipped, pool is nice, room was clean, and the staff was very helpful.”
“The Staff was amazing! Very customer service oriented, they definitely work harder than the newer hotels.”
“Love this hotel. It's so close to everything in Irvine!”
“Front desk staff/ management was helpful with issues.”
“Cesar and Julie! What an awesome dynamic duo at the front desk. Warm cookies and cold bottles of water welcomed us. Super clean and comfortable room. Pool and hot tub was nice after a long day. Breakfast buffet was great -- made to order omelets, fresh juice, many items to choose from. Well stocked. Nice waiter (I wish I would have caught his name). Beautifully lit at night. My daughter didn't want to leave! So relaxing.”