“Stayed in quad room for 4 nights.Location was good and easy to get to main attractions. Breakfast was superb with excellent service staff.Staff were generally very friendly and polite. Has own secured parking which was a good plus for us.Some nice dinning spots (we found on google) near by; felt safe walking around even after dinner back to hotel.Easy drives to Pisa & outlet shopping (the Mall) for our day excursions too.”
“In my booking notes I had asked for a car parking space, along with double room and twin room. Upon arriving I was told there was no parking and this was a big problem, and both rooms were made up as doubles. To be fair the rooms were sorted immediately. And the parking eventually provided. It was a shame that the hotel could not have been more helpful at checkin, i.e. state that whilst they did not know we needed a car space (despite it in writing on our booking), that they would help us, instead they left us wondering for our entire stay whether we would need to move the car and find street parking - not easy in an Italian city! There was actually plenty of space and the garage manager kept our keys and moved the car when required.”
“The position of the hotel was fabulous. It is the best four star we have stayed in in Europe. The rooms are small but well appointed. The bed was amazing. The breakfast offered a huge variety.”
“Clean, easy to get to, great breakfast, friendly staff”
“Bed was comfortable. Cleaning in the room and parking facilities were OK. American bar facility was good and open all day.”
“I love the hotel itself,it was grand and good value for money despite it was rated as 4 star.Room is big & the bathroom is big enough.Very clean and the facade of the hotel is very nice.Breakfast with a good variety of choices.”
“free continental breakfast was nice, hotel was nice, room size is decent”
“Walking distance to city center, approx. 10-15 minutes. Clear room with private balcony. Good breakfast. Safety garage.”
“Large and well organized hotel. Nice location, yet outside the limited traffic (ZTL) zone, so you can reach it easily by car. There was power outage on our floor, yet they managed to fix it quite fast. Balcony.”
“We stayed for 5 nights and had a quiet room with a balcony (room 154) in the South Wing which is near the conference rooms. The bathroom was modern and clean and supplied with complimentary personal products. The included breakfast was very good with a good variety on offer. The staff were very friendly and obliging to requests. It is a large hotel that has many bus tour stopovers but it wasn't an issue. This hotel is very good if you have a car as there is a garage or plenty of street parking nearby.”