“Shaquana at the front desk was very nice, professional, family oriented and was always smiling. We had an aunt that heart attack at my cousin's wedding we were attending in Tyler and Shaquana was always ready to help us. She even was so concerned about our aunt and asked how we all were doing as well as the stay. She was awesome.”
“The staff was the most friendly personable staff I have dealt with in the hotel industry. They jumped through hoops to help with any needs and satisfied every request imediately. They were absolutely amazing with my two small children and gave them toys at breakfast while I was trying to make my own plate. Hands down best hotel stay just because of the staff. Highly highly recommend !”
“The waffles were delicious! I liked the 2 tvs in the room.”
“All was great, very friendly, the pool had too much chemicals.”
“Everyone was super nice and accomadating. Rooms were clean and comfortable. We will definitely stay there again”
“The staff was very polite and helpful. My kids loved the indoor pool.”
“This hotel was fantastic! Friendly and helpful people. Rooms very clean. Nice towels. Awesome shower. Beds comfy. Nice tv w/ netflix capability. Cold AC. Nice blankets. Good blow dryer. Free breakfast was great- lots of variety - waffles, eggs, fruit, bagels and more. Loved the coffee! Great location near many restaurants and stores- Walmart about 5 minutes away. About 10 minutes from Tyler Junior College. The exercise room and swimming pool/hot tub looked amazing, but we didn't get to take advantage of it this time. Good working fridge and microwave in the room.”
“Very pleasant experience. The staff was extremely friendly. Breakfast selection was wonderful.”
“Comfortable rooms, nice clean indoor pool and fitness room, one of the better breakfasts I've had in a hotel.”
“The beds were super comfortable! The free breakfast was great! And the staff was extremely nice and very helpful! We will be back!”