“The staff were SUPER helpful, friendly and efficient; the bed was divine. No praise is too high! Plus a fantastic location and superb palatial rooms...”
“The staff was really wonderful & remembered everything I ordered from the day before!”
“This is a great hotel and short of nothing really. Expensive but I guess you need to be that expensive for the service given. Food was great, room was amazing, another great four season experience xx”
“The courteous attention upon pick up by hotel limousine and arrival”
“Best location in St. Petersburg for a weekend tourist visit to see all the musts. Hotel restaurants excellent and good value if you avoid the wines. Staff excellent.”
“Went out of their way to meet guest requests and exceeded all expectations. Breakfast was a treat each day, quality of food top notch”
“The bed is super comfortable and the staff is uber friendly. They took their time to bring an ironing board and a black tea to the room but then apologized by giving us a bottle of prosecco and a chocolate dessert. The Xander bar downstairs is one of my favorite places in Saint Petersburg.”
“From the moment we arrived we were greeted with gifts and lovely welcoming from the staff. This hotel is perfect in every way. The food in the Italian restaurant is simply the best. The view from our room balcony was stunning (st Isaac's cathedral and the park).”
“The staff, facilities and service. The room, bar and restaurants were superb!”
“The customer service was outstanding. The staff absolutely went out of their way to make our stay memorable - including a birthday cake and prosecco for me! The concierge arranged terrific tours and everything was so easy. And of course the rooms were amazing”