“When we arrived the intercom that allows access to the car park was faulty. The receptionist came all the way down to tell us where to park. He was probably the most helpful receptionist we have met. He even drew a map to show us where the cheapest filling station was. The hotel us ideally situated for the transporter bridge. We will definitely return.”
“Great staff at this hotel that is excellently situated for the Port. Great for accepting dogs and good area for walking. Love this hotel and Bilbao.”
“Room view across the river. Central position for ferry back home. Room a bit basic on facilities but adequate for 2 nights. Excellent reception staff.”
“The hotel was in an ideal location with views of the swinging bridge.”
“This is my second visit to the hotel and it gets better with familiarity. The rooms are of a good size and the hotel is clean, spacious and well located for promenading, shopping and local bars. It is also pet friendly.”
“View of the suspension bridge from bedroom window. Location. Friendly staff. We have stayed here several times as convenient for ferry. Always our first choice.”
“Great location, very friendly and helpful staff, pariticularly front reception who helped to plan our trip into Bilbao and evening restaurant recommendations.”
“Restaurant was poor for evening meal and breakfast. Staff complacent food and variety well below par”
“Position of hotel, staff very friendly and helpful.......”
“The staff was very friendly and checking in and out was done quickly. The restaurant staff was very helpful and the food was very nice. Location is amazing, there is a very interesting bridge with ferry next to accomodation.”