“There was a mistake in the first day, but the hotel manager in the week-end, Crystal, fixed quickly the issue and her professionalism and kindness compensate widely the problem. Great international breakfast. Very comfortable rooms.”
“IT's a grand hotel with everything and service!”
“Excellent hotel with amazing rooms. I got upgraded to King-Size since there was no Non-Smoker room of my category.”
“excellent choice for my purpose (visiting a friend which lives nearby) clean and nice rooms, liked the interior; food street just behind hotel, lots of good restaurants and supermarkets around, provided a fan and ice cubes after requesting (because of the faulty air condition and fridge), very friendly staff;”
“The staff was very accommodating. It was 85 degrees outside and somehow they had air conditioning in the whole hotel...except for the room. However, the first night they brought us some cold juice. The next night they brought us a fan. Buffet was OK, kids ate free and they had a promotion, so that was good. Nice pool with hot tub.”
“La cama comodisima. El personal muy amable y atento. Especialmente Mr. Terry”
“这里的工作人员服务特别好,前台的吕依珍还有另一位女士(实在不好意思,记不起名字了)服务很周到,退房的时候不仅很快完成手续,还帮叫了车,让人感觉-很好!从Booking上订的,去的时候,前台说没有收到booking的确认,在入住的时候费了一点时间,不过前台也说让我们先入住,再跟booki-ng确认也没关系,有问题,但还是很积极的解决!”
“房间遮光非常好,晚上睡觉很舒服。工作人员的态度和服务很好,晚上有很重要的事情需要发邮件,还借用了电脑使用。”