“The staff were attentive and extreme helpful through the hotel. We have a room with a balcony which was really nice and had great views.”
“Grand hotel style, lovely public areas, good breakfast, very pleasant maid who kept our rooms spotless.”
“Room was nice and large and we had access to the full balcony, which was nice. Location is excellent - right in the hub of shopping, restaurants and entertainment...just a step out the door! Transportation one block away and you could hop on the train to anywhere! I loved our waitress and the lady that helped us at the front desk every day! I had written down their names but lost them. They were excellent!”
“A fantastic location and helpful staff. The swimming pool was small but lovely.”
“Great position with easy access to rail station. Friendly staff. A 'Grand Hotel' of the old style, although now looking a bit tired, (compared to when we stayed there 7 years ago). The 2 meals we had in the restaurant were excellent and very good value for money.”
“It was grand and the staff were lovely. Maids cleaned room really well and were also really friendly Courtyard beautiful.”
“Lovely grand hotel, located in center so easy to find restaurants, easy walk upto funicular, look down on pavement for names of stars. A very well to do town so high end shops. We had breakfast which was more than enough choice being continental. Also had bacon and scrambled eggs. The swimming pool a real bonus, great to cool off in.”
“Natalia at the front desk was always cheerful and always so helpful.”
“The hotel is in a great location in the center of this beautiful town. It has a lovely charm with period detailing. The staff are extremely helpful and very obliging.”
“Central location at the Piaza del Popolo, at close distance to the train station which is convient for making trips to Lucca, Pistoia and Florance. The hotel has a lot of charm and spacious room. Staff is friendly and helpful.”