Grand Mercure Oriental Ginza Shenzhen
מדיניות
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Grand Mercure Oriental Ginza Shenzhen accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- The maximum number of children's cots/cribs in a room is 1.
- All children are welcome.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Free!One child under 12 years stays free of charge when using existing beds.
- Free!One child under 3 years stays free of charge in a child's cot/crib.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- One older child or adult is charged CNY 287.50 per person per night in an extra bed.
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Groups
- When booking more than 7 rooms, different policies and additional supplements may apply.
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Important Notice
- Guests are required to show a valid government-issued ID card or passport upon check-in.
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Pets
- Pets are not allowed.
מה אורחים אחרים אהבו
“Thank you very much to your very professional receptionist 舒双双. She was very efficient and provided me a great service. Many thanks to her”
“The hotel room is excellent, location is excellent too close to metro station and staff are friendly and try to help ,”
“The room was luxurious, bed very comfortable, no noise to be heard whatsoever from nearby rooms.”
“Location is close to subway. Special thanks to the concierge staff who took his personal acc to call up the didi called car (sort like grab car or uber to us) since we do not have the wechat wallet or alipay on hand to call for a 7 seated car to airport. It's saved our money!”
“Staff was helpful and pleasant. Breakfast was one of the best I Chinese hotels and room was comfortable. Additional bonus, their WiFi somehow does not go through Chinese firewall. So your gmail and facebook works without VPN there.”
“Comfortable bed, bathroom amenities, beautiful decoration and location.”
“Bed was very firm but okay. Temperature of room and thickness of Donna was just right. Staff spoke good English but still sometimes a little confusing. Overall a good stay and would recommend.”
“Excellent hotel, very comfortable and clean. Wonderful staff. I'm looking forward to staying there again. ”
“Location is very nice. Room is clean and staff are very friendly.”
“The metro station is right in front of the hotel. Literally just a minute away. The staff were nice but not particularly having an accommodating attitude (which is important when you work in a hotel). Though I find it common here in China. Overall it was a good stay in this hotel. ”