“I have been so many times to this hotel and each time the stay is comforting and relaxing. They try to be as much responsive as possible. The service is excellent. This time I had to keep to the special diet and the restaurant observed all my requests.”
“Old world period home style building. Quiet. In the old part of the city. Extensive breakfast.”
“Nice, willing to help hotel staff. Apartment very clean.”
“Good hotel, complimentary fruits and wine in the room on arrival. Comfy soft bed, clean room, business center where you can use color printer. Room service was quick, I liked chicken soup and cheeseburger. Tea kettle provided on request. Water provided daily.”
“Very friendly and helpful staff at reception: I had to leave very early at 3 a.m. and was offered excellent breakfast in the Lobby.”
“hospitality, cleanliness, not expensive, good location - restaurants and shops, supermarket walking distance”
“The Hotel Grand Park Esil is a building from the old part of Astana (Tselinograd). I appreciated the terrace where we can eat in summer. The fitness is well equipped and there is an inside swimming pool. The breakfast is good. There is a supermarket open 24/7 nearby. We had a Junior Suite, spacious but without very much space to store clothes.”
“Good location to discover the city. Helpful staff with organising airport pick up. Great breakfast. Easy early check in.”
“Breakfast buffet was very extensive and good. The staff was extremely helpful and available 24/7. The dinner buffet (included in my rate) was good and plentiful, each day a bit of variation in the offering.”
“The staff were extremely helpful and nice. Room service was very quick and the food seemed good quality. Rooms were very warm and comfortable for winter.”