“The friendly staff and convenient location. 24hrs room service and good wifi”
“The variety and the quality of the food and the fruit drinks, and the fantastic attitude of each member of the staff”
“We were enjoying the place, hotel and also breakfast.”
“Convenient and easily accessed locaton. Excellent, helpful and friendly staff but unintrusive. Clean and pleasant environment, room and linens. Little extras like availability of early checkin and late checkout, welcome drink, complimentary fruit platter.”
“Good.. Near ferry terminal.. Near shopping mall... Easy to me and my family ”
“Location very convenient. Ferry terminal right beside the hotel and batam mall right infront of the ferry terminal...”
“Hotel Staff is proactive. Called me in advance to confirm my booking and my special request and assure me everything is in order.”
“The staff especially the receptionist mending the front office. My booking details not on their list but she managed e to solve it. My phone dropped on the boat she managed to recover it back. Whilst I went back to the terminal to get my phone she took care of my 9years old daughter and gave my daughter a a piece of cake for free that's a very good gesture she really exceeded her job wellforget her name..time somewhere around 12-12.30pm Indonesian time.. Lastly all the staff really nice and friendly.. My daughter really love the place and the food. We be coming again back”
“Excellent properties, but not well maintenance. 303 air con leaks and curtain torn.”
“The staff definitely! They were really helpful and I appreciate the cute lil surprise note they left in room for us. The proximity to the ferry terminal and the mall makes it a great place for those who want to have a short getaway.”