“Heidi Hof is the only place to stay in Hakuba! The people are amazing, the rooms are a great size and well equip, the place is the perfect temperature all the time. It is within walking distance of Echoland, Happo One and Hakuba shops. This was our second stay at Heidi Hof and I can tell you we will be coming again. The breakfast service is just so amazing! The food is delicious and you feel so special. The ambience in the chalet is beautiful and when you look out your window all you see is snow and more snow, just stunning.”
“Service was excellent. Shuttle to and from the lifts each day and to the bus station on arrival and departure. Breakfast delicious. Dinner available on request was excellent. On-site onsen was just the thing after a day skiing. Several small low cost restaurants within 5 minutes walk. Staff very friendly and helpful.”
“Comfortable hotel with good location, nice staff and excellent breakfast. The onsen is also very nice.”
“The breakfast was absolutely delicious served in a dining room with an amazing view and lovely staff.”
“The hotel is family run and the owners were extremely nice and helpful. Breakfast every day was always different and tasted AMAZING! The onsen was a extra bonus. Brillian hotel definitely going back.”
“Friendly service, delicious B&B style breakfast, great location and just a great experience all round. The hotel room was large by Japan standards.”
“Very attentive and cheerful staff. Wonderful Swiss atmosphere and decor. Convenient shuttle service to Happo-One ski hill. On-site Onsen great for unwinding after skiing.”
“Onsen was amazing. The hotel owners were fantastic and did everything to make my stay perfect. When I thought I lost my wallet, the staff were very concerned and did everything they could to help me retrieve it! I can't wait to stay here again!!”
“The breakfasts and dinners were amazing. Dinner price of Y4500 is very reasonable considering it's 5 delicious courses of French cuisine. Location is good easy bus access to anywhere. The onsen is absolutely excellent.”
“The breakfasts and the booked dinner were sensational. Staff brought items left behind to the terminal twice on the morning of departure”