Heikotel - City Nord

מדיניות

• Cancellation/prepayment
  • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.

• Cards accepted at this property
  • Heikotel - City Nord accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

• Check-in
  • 15:00 - 23:00

• Check-out
  • 06:00 - 11:00

• Children and extra beds
  • Free!All children under 2 years stay free of charge for children's cots/cribs.
  • Free!All children under 5 years stay free of charge when using existing beds.
  • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
  • All children are welcome.
  • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
  • The maximum number of extra beds/children's cots permitted in a room is 1.
  • All older children or adults are charged EUR 30 per person per night for extra beds.

• Groups
  • When booking more than 4 rooms, different policies and additional supplements may apply.

• Important Notice
  • Please note that on 24 December, 25 December and 26 December the reception will close at 15:00. On 31 December the reception will be closed at 21:00. Guests are kindly asked to arrive on these days before the reception is closed.<br><br>The normal check-in hours are from 15:00 until 24:00. If you plan to arrive after midnight, please call the hotel in advance to arrange this.<br><br>Please note that renovation work will be taking place in the spa area and is closed until further notice.

• Pets
  • Pets are allowed. Charges may be applicable.