“I thought the staff was a paradigm for this industry. Our motorcycle died, the maintenance man helped us out and give us a jump. The breakfast buffet was fresh and inviting. The lady walking around serving at breakfast time was extremely polite and professional.”
“Nicely decorated, nice clean furniture and rooms. Very nice hotel, but very expensive and charge for everything. The staff was nice but seemed extremely stressed and needed more help. The morning and afternoon check in desk staff were friendly but understaffed.”
“I enjoyed the newer property in the complimentary coffee”
“Booking had booked us for 2 rooms for 2 nights somehow, but the management at the Hilton sorted out the mistake and cancelled the extra room without penalty. The hotel is off the main drag which makes it quieter, and has a beautiful view. Everything and everyone was great.”
“Great service and the rooms were large and beds were great! Loved the big entrance area to relax in. Pool great! All the faculty was wonderful. Great location! I give this place a A++++”
“Awesome property. Finally properties in Pigeon Forge that meet the modern travelers expectations. The staff was fabulous!!”
“Location quiet except we could hear the next room over a lot.”
“Excellent service; very friendly. Would come back and recommend to others.”
“eggs were great, bacon was just right, biscuits and Gravy just made my day.”
“staff when out of way to make sure coffee and cookies were always available in the lobby”