“The rooms were spacious and lots of activities to play around the property. Choices of restuarants are good and for the few we tried were all amazing.”
“This hotel is ideally located near the airport and the gate of the west slide of changbaishan. Our family used a double room suite and a separate room which were properly maintained and clean.The staff are well trained and proactive to attend customers' need. I hope to thank Mr Keen Zhao for his meticulous care and assistance even after checking out. I will not hesitate to recommend this nice hotel to my friends. ”
“The location is great. The staff tried their best despite very poor English language skills on their side and even poorer Chinese on our side. We booked a room with bath tub. As it was not available we got an upgrade with no big discussion.”
“设施不错的 适合一家人出行。暖气足。但晚上到点客厅暖气会停,不过酒店提供了电暖器,还不错。服务也可以,响应速度很快。”
“房间带小厨房很温馨,大冬天冷可以煮个饺子当宵夜很赞。而且这比起贵州和桂林这个地方的人比较纯朴热情,进餐厅吃饭都会建议你够了别点多了。基本明码标价不宰客。而且几乎价格都还好不会太贵。从服务员到教练到司机都有东北人的幽默和东北味的普通话让人听了很舒服!最重的是在这我不长痘了,很适养皮肤。”
“有客厅、餐厅和双卫生间套房非常好,家庭出游非常舒适适合一家老小入住。离商业街和小镇滑雪中心非常近有放置儿童玩具和儿童拖鞋,考虑周全”
“去长白山滑雪这个酒店是首选,离雪屋和滑雪场入口都是超近的,楼下就是商业街,很多餐厅可选。两室一厅的套房很适合一家四口”
“对饭店都是好评,我尤其要感谢Booking.com的客户服务和饭店前台的服务。我们两个家庭定的是两房套间,入住当天登记拿房卡到房间,每个房间一张大床,这是之前知道的,由于我们有不少不大的小孩,朋友再看看饭店有没有其他的房型,饭店原来有两间套三床房的。然后跟Booking.com客服联系可以改三床房的套间,虽然要加一点点钱我们也愿意,客服跟发邮件确认,速度很快我们很满意Booking.com的帮忙。 我们就拿着行李下去前台告诉他们换房间的事,前台告知我们要收到销售部门确认才能办理,这个也挺合理的,前台让我们先去吃饭回头帮我们换房入住。吃个饭后回去前台说还没收到确认,他们也挺焦急的,再跟销售联系,后来销售决定给我们换房间不管收不收到Booking.com的确认,因为时间也挺晚的,他们说就算免费换房也是要对客人交代,这个饭店的服务态度要给满分! 希望Booking.com与饭店更好的沟通让他们做的更好更能够让客人感到100%满意!”
“我们选择的是两居室的套房,很适合有老人和小孩子的家庭,而且配备了餐厨用品,很居家。酒店的客房服务不错,因为我们人多,缺少一些碗筷,酒店服务员很快就能满足需求。”
“员工服务态度很好,房间很干净,采光也很好,楼下就有麦当劳肯德基,园内设施很完备,有大巴接送机,也有车接送到长白山西坡,非常方便。建议打算去长白山的游客可以住3天,一天在园内玩,一天去长白山,时间会宽裕很多。”