“The bed was the most comfortable bed that I think I ever slept on. I still need to call them and find out what kind of mattress it was; should have pulled up the sheet and checked while I was there! I also liked the convenience of the "park and fly" and the shuttle to the airport.”
“The staff was super nice & helpful. I even had management stop me on my floor direct me & pull my bag for me. The bed was very comfortable. Room was clean. Room service was yummy. ”
“I don't drink coffee, but the breakfast was great. I barely made it down to eat within a minute before it was over. However the workers in the dinning area told me to take my time and they wouldn't put the food away before I got everything I wanted.....that's what I call great customer service!!! .........one more thing: the dining area and the lobby of the hotel are both first class and totally amazing, especially the lobby.”
“The only thing good was the rooms were clean and bug free.”
“Wonderful hotel. The staff were very nice and helpful. They were willing to help in any way that they could. This was my second stay here and I will definitely stay again. Its wonderful that they allow travelers to park there until they return so they do not have to worry about parking at the airport. When you return all you have to do is call them and they send transportation to the airport to pick you up and take you back to your vehicle.”
“Easy access to Cincinnati. The friendly staff throughout the hotel. Our room was very comfortable. We enjoyed the pool and hot tub. We had an excellent breakfast at the hotel restaurant.”
“Our server in the restaurant whose name was Michael, was absolutely fabulous. We had a long day of travel and he really helped us relax.”
“The pool was amazing and even though it was memorial weekends it wasn't crazy busy.”
“Great hospitality, very helpful desk attendants, and friendly hotel aides. Breakfast was delightful!”
“The bed and cleanliness. Also a big flat screen TV was a plus..just a side note mostly hotel have free breakfast i think for $125.00/night simple breakfast should be free.”