“Exceptionally friendly staff, particularly during checking-in.”
“This hotel is underway with its refurbishment and looks lovely so far, The staff were very friendly and extremely helpful.”
“It was near Farnborough airport so convenient for business. There is parking outside although it takes a little effort to find (Google would have you go to the wrong entrance). Dinner menu and food is good.”
“Love the pool and spa area. Staff very polite and helpful. Everything seemed to be running smoothly despite the refurbishment in progress. Bar meal was good.”
“Lovely room, all facilities clean and friendly accommodating staff.”
“The staff ensured that we were well looked after. The room had absolutely everything we needed including iron and board”
“Breakfast was very nice, was busy but did not have to wait for a table , staff very pleasant”
“Friendly Staff. Enjoyed the Pool. Not disturbed by evening function, despite warning.”
“Confused to find our room had been allocated to another member of our family.... The hotel had discussed our booking despite it booked totally separate from the other three bookings. Not sure how this happened and accept that some our party share the blame, however the hotel must not discuss other guests bookings, particularly if we were not present....”
“Very comfortable and very helpful staff who obviously wanted to me to have an enjoyable stay ”