“Excellent location: close to city center and right next to a bridge with exceptional Matterhorn view. You can also relax at the spa.”
“Excellent location, a 15-minute level walk from the train station through the center of town, turn left at the church. Can't miss it. Lots of dining choices within easy walking (Zermatt is pretty compact). My single room was a good size (i.e., I could open the suitcase and not have to stumble over it), as was the bathroom. Good room temp, good water pressure and temp in the bathroom, good Wi-Fi reception in the room. Elevator to all floors. Some noise from adjoining rooms, though not all night long; consider bringing earplugs, just in case. Correct, helpful front-counter staff. Easy check-in and check-out. Breakfast (included in the room rate) was varied -- breads, chesses, cold meats, variety of cereals, yogurt, canned and fresh fruit, juices, coffee and tea.”
“I am always given a double room with a balcony and views over the village and surrounding mountains. This year I had a room on the top floor which had lovely old wooden furniture and various pieces of memorabilia in it.”
“Very friendly, helpfull and serviceminded hotell staff! Nice room with good space and a small balcony. Only a litle sad view to the grave yard.. However this graveyard looks really nice :-)”
“Everything was perfect. The view of the Matterhorn from the room was gorgeous.”
“First class service from the moment we walked through the door.”
“We had a great view of the Matterhorn from the window and veranda of our room.”
“Staff was very attentive and friendly. Food was very good and sevice was excellent.”
“We had a family of 5 so we had to get two rooms. One room was quite small while the other room had enough space that could have fit all of us. Overall for the value it was a nice stay. Centrally located in town. Breakfast was good.”
“Friendly staff, excellent breakfast buffet, extra clean facilities, good beddings, awesome view of the Matterhorn from the bedroom balcony”