“- staff is extremely friendly and helpful; - Property is well kept and very clean”
“Everything was more than we could ask. Excellent service, wonderful place, great decoration and very good food.”
“The breakfast was amazing, the bed so so comfortable, the staff went above and beyond to make me comfortable, and the spa is like heaven!”
“The place is beautiful and the people who work there are super nice.”
“Everything. Clean. Wonderful staff who surprised me with a birthday cake. Rooms were furnished with antiques. The solarium with stained glass that is now the check in and restaurant was one of the most beautiful things I've ever seen. ”
“Very friendly and helpful staff, great breakfast served personally at the time you choose, quiet despite being just a minute's walk from main street and lake. Parking at front of hotel (if there is space).”
“Magnificent grand old place which is well designed with a lot of attention for detail. Great service by staff, and right in the middle of the centre of the Lagoa area”
“One of the best places I've been to in Brazil. The design of the place is warm and beautiful, the staff is very helpful and kind (and even speaks English), and the hotel is located in a very quiet dead end street, in the middle of everything.”
“The staff is very friendly (although not obviously well trained) and the place itself is quiet and small. The whole house is very cute, well maintained, and the rooms have nice items such as welcome note, personalised linen and towels, good quality amenities (L'Occitane), good and large towels (always appreciated), cloth napkins at breakfast, personalised china, sparking wine at arrival, umbrellas for all guests when it's raining.”
“Ótimo café da manhã e cama perfeita ! Perfume delicioso na entrada do "casarão" !”